Design and Development of an AI-Powered Digital Service Platform for the Artisanal Sector in Algeria
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Date
2025
Journal Title
Journal ISSN
Volume Title
Publisher
Faculty of Sciences
Abstract
This thesis presents an in-depth investigation into the design, development, and evaluation of an AIpowered
digital service platform tailored for the artisanal sector in Algeria. The primary goal is to
bridge the existing gap between clients and traditional artisans, fostering market formalization and significantly
enhancing service efficiency, quality, and trust within this predominantly informal economy.
The methodology integrates the development of intelligent matchmaking algorithms, culturally-attuned
trust and quality assurance mechanisms, and inclusive user experience strategies designed for varying
levels of digital literacy. These approaches are implemented within a scalable system architecture
that prioritizes data management and privacy considerations. The platform’s effectiveness is evaluated
through its capacity to improve service discovery, enhance provider visibility, and increase overall transaction
satisfaction, thereby addressing critical research gaps and providing a contextually-fitted digital
solution for the Algerian artisanal landscape.